All orders are shipped the same day orders are placed!
Monday – Friday 8am – 5pm (MST). Holidays excluded.
We use UPS to deliver our orders.
A tracking number will be provided by the shipping carrier, we will update your order with the tracking information once we receive from UPS.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship the whole order once it is in stock.
We only offer returns of bags of Sahti dog food in certain circumstances. Opened bags of Sahti CAN NOT BE RETURNED!
If you would like to return your purchase for a refund please contact us at firstname.lastname@example.org to discuss what options are available.